Customer Newsletter, Q1 2017

Blog Post created by B-C-R5OL8L Employee on Jan 10, 2017

Akamai Quarterly | Q1 2017


In this Issue

Corporate News


Simple, Secure Application-specific Remote Access

Providing employees and third parties with secure access to enterprise applications deployed behind the firewall is becoming a core requirement for all businesses.


Enabling secure access, however, can be a complex and cumbersome task requiring on-premises hardware and systems. Through the recent acquisition of Soha Systems, Akamai now offers secure, cloud-based application access control.


Customer Survey Results - your feedback is making a difference


This year, almost 3000 customers provided feedback, and we took actions in the following areas:

  • Ease of Doing Business - with improvements in the certificate provisioning system, self-service trials and a simplified contract process
  • Self-Serviceability - with improved Onboard & Configuration Assistant
  • Improved Transparency around strategy & vision 

In 2017, we’ll continue to listen & act on your feedback. To join or check to see if you are already a part of our voice of the customer program, email us at customerexperience@akamai.com.


Solution & Service News


Ion Gets Even Better for Mobile sites and Apps!


New enhanced mobile site and app features for Ion customers starting in February - at no additional cost!


- Automated acceleration with Akamai’s Learning Engine powered by real user data
- *Instant apps based on network-awareness, even when offline
- Simple On/Off activation of performance capabilities
- New tool to setup digital experiences in 15 mins
*Premier & Media Advanced


How to Effectively Manage your next Large Scale Media Event

Akamai’s media experts have prepared for and delivered some of the internet’s largest events. Subscribe and follow the Services & Support community space to engage with and learn from Akamai's top media experts.

Visit Akamai's Media Expert Community

Whitepapers, Webinars and Reports


Q3 2016 State of the Internet - Security Report

The State of the Internet/Security Report is designed to better enable businesses and governments to make intelligent, strategic IT and cloud security decisions. The report represents analysis and research based on data from trillions of Internet transactions each day across Akamai’s global infrastructure and routed DDoS solution.

Q3 2016 State of the Internet-Connectivity Report

Just released – Quarterly State of the Internet/Connectivity report. This report includes data gathered from across Akamai’s global server network about attack traffic, broadband adoption, mobile connectivity, and Internet disruptions, as well as trends seen in this data over time.


Fast Isn't Just For Web Anymore, Think Mobile Apps


We are living in a mobile-first world and it's not just mobile web anymore. Mobile apps are more important than ever as users spend more time with their apps than websites.
Download our latest white paper on mobile app performance and learn the key factors in mobile app performance optimizations.

Free Edge 2016 Content for Your Devs!


Edge 2016 played host to Akamai's first ever Developer Track.This included 21 sessions over 4 days on a range of technical topics. We are now offering recordings of all sessions as well as slide decks for download on Akamai Community. Send your developers there to check it out!


Edge 2016 - User Track Content Now Available on the Community


Did you miss Edge 2016? Or, maybe you were there but didn't get a chance to attend the Akamai User Track? You're in luck! All Akamai User Track sessions were recorded and are available on our Community. Join us online and go deep with our technical experts on how to better use your Akamai products and services.


Customer Spotlights


How Solving the Image Weight Challenge Sped Sales for Linen Chest


Customers are seeing the value of Image Manager! This two page customer success story explains why Linen Chest's Director of Commerce chose Image Manager to tackle his websites performance issues, and how its implementation resulted in better performance and superior business results, including a 19% increase in conversion rates, 50-90% reduction in image weight, and 60% increase in page views.




Akamai at RSA Conference 2017


Akamai is once again a proud sponsor of the RSA Conference 2017. The conference will be held on February 13-17 at the Moscone Center in San Francisco. Visit us at Booth #N3917 for more details on our innovative approach to security.

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Akamai believes that this information is accurate as of its publication date; such information is subject to change without notice. Copyright 2016. Akamai Technologies, Inc. All rights reserved. EBP7186