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The following definitions, billing methodologies, service descriptions and additional terms are applicable to the purchase and use of Akamai’s various products and Services and shall be deemed incorporated into the Order Form or other Transaction Document between Customer/Reseller/Channel Partner/NetAlliance Partner (as applicable) and Akamai. Akamai is constantly working to improve its Services for the benefit of all its global customers, and as a result we need to retain the right to make changes to all Services so long as the changes do not negatively impact our customers. Akamai may modify or terminate any Service if such modification or termination is generally applicable to all customers. In the event of such a modification or termination, Customer/Reseller/Channel Partner/NetAlliance Partner (as applicable) may terminate the applicable Order Form or other Transaction Document without termination charge if Akamai fails to remedy a material decrease in the functionality of the affected Service within thirty days of written notice from such Customer/ Reseller/Channel Partner/NetAlliance Partner (as applicable). Capitalized terms used but not defined herein shall have the meanings set forth in the Terms & Conditions governing Customer’s purchase of Akamai offerings.