Service-Level Agreement (SLA) Monitoring

Document created by DPM Admin Employee on Jul 20, 2017Last modified by Jijius Jabez on Aug 10, 2017
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Service-Level Agreement (SLA) Monitoring allows you to monitor and quickly determine if an SLA exceeds its threshholds live during a test, as opposed to waiting for the test to finish. It helps you pinpoint, with precision, when and where SLA standards are not being met. 

SLA Monitoring is a results dashboard and serves as an alternative to the Test Suite. Want more information on viewing results or creating SLAs? Check out the Service-Level Agreement (SLA) help article.

What you need before dashboard setup
  • Create SLA Rules. Click here for information on creating SLA rules.
  • Ensure SLA rules are set against the composition you're testing. If you haven't done so, go into said Composition, open the bottom panel, click the SLA tab, and then add the appropriate SLA(s).

 

Setting Up an SLA Monitoring Dashboard

  1. Go to Compositions, click Play > plus sign for a new dashboard.

 

  1. In the New Wizard, find and click SLA Monitoring. Enter a name and preffered layout, then click Next when you're done.

 

Note: Once you've established the SLA Monitoring Dashboard, it will show up as a result in the Compositions list in Central.

 

An example of an SLA Monitoring Dashboard is displayed below.

 

SLA Monitoring

 

There is a hide/show charts function in the lower panel for SLA Monitoring. You can choose which SLA rules to show and hide, and these preferenes persist to custom settings. To use this function, click the toggle button atop your dashboard (shown below) > SLA Container.

 

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