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Switched/mixed users response

Question asked by Indra Putra on Jul 12, 2017
Latest reply on Jul 13, 2017 by Neil Jedrzejewski

Hi all,

Just curious, one of our customer reporting that some of their clients got a mixed or switched response, means one user get a query or response that belongs to other user and it happening worldwide (the client ID got mixed). Is there anyone experience the same thing lately?

Is there any way to investigate it? Since their web codes havent been changed for months, so they suspect issue might come from akamai

 

Thanks,

Indra

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