AnsweredAssumed Answered

How do i set SLAs on a transaction?

Question asked by Craig Tobe on Feb 17, 2016
Latest reply on Feb 18, 2016 by Craig Tobe

I was really excited when i saw your new SLA feature.  We upgraded today but I can't seem to figure out how to set SLAs on transactions.  

 

Can someone post a step by step article on how to do this?

 

Maybe you guys could update the UI to make it a little easier too because I can't figure it out and this is probably what most people want to use the SLAs for :-)

 

Thanks!

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