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Liveness test failing with connect timeout error

Question asked by Rakesh Madhava kurup on Sep 11, 2017
Latest reply on Sep 11, 2017 by Rakesh Madhava kurup

Hi,

Recently I noticed that the liveness test configured in gtm is failing with connect timeout errors [a few] and there is no stack trace to debug the issue further. How can we debug this problem to understand this is a firewall issue[site shield enabled], or network issue from test agent to our origin etc..

 

Also I tried to list all the firewall IPs for the site shield white listing in our fw, but failed to list them.

thanks,

Rakesh

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