Unable to Login to CloudTest

Document created by B-F-F08DRX Employee on Jul 20, 2017
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When you try to login to the CloudTest login page and after entering your user name and password you get this popup error message


“unable to set value of the property 'display':object is null or undefined” 


For this the user needs  to check the browser extensions to see if there are any unexpected extensions. We have seen cases where extensions that sometimes get installed in the background by other installs, and are malware, can cause a problem.


For example extensions like the ones listed below

1)      coupon matcher 1.1
2)      blekko search bar 1.0


The solution would be to disable the extension from the browser when using CloudTest