Once the server has been upgraded to CloudTest 58.04 (9569.393) , it is required that you install the below attached new certificates on your mobile devices for recording Https traffic .
Download the attached certificate, unzip it and then email to your device. Download and install it on your device
Android Certificate Name:
Akamai Conductor Recording Profile.crt
iOS Certificate Name:
Akamai Conductor Recording Profile.cer